Knoxville's Small Business IT Specialists
You've got 8 employees and a real problem. Most IT firms you call will want at least $1,600 a month — whether you need them or not. We don't work that way.
What $1,600/month adds up to over a year — the typical MSP minimum — for a business your size.
Do you really need to spend that to solve your IT problems?
Most small businesses don't. That's exactly why we exist.
The problem with big IT firms
Regional managed service providers are built for mid-size companies — 25, 50, 100 seats. That's where the money is for them. If you have 8 employees, you're either paying for services you don't need or you're on your own.
Advanced Computers of Knox was built differently. We work with small businesses because we are a small business. We know what matters to you: fast answers, straight talk, and a bill that doesn't make you wince.
Actual costs depend on your needs. We'll tell you honestly what you need.
What We Handle
From the computers on the desks to the network behind the walls to the cloud you run your business from — we cover it.
Dead zones, slow connections, employees who can't stay connected — we set up and secure business networks that actually work. Includes VPN configuration for remote access back to the office.
Need your team to securely access the office network from home or the road? We configure business-grade VPN solutions, firewall rules, and access controls that protect what matters.
Windows PCs, Macs, and Linux machines — we work with all of them. Repairs, upgrades, replacements, and new setups. We also support open-source tools when that's the right fit for your budget.
Backups, antivirus, endpoint protection, and user access controls. We set up the right layer of protection for a business your size — not an enterprise security stack you don't need.
Already on cloud tools or thinking about moving? We help small businesses set up, migrate to, and manage cloud environments — Microsoft 365, file sharing, hosted apps, and more.
If something goes wrong tomorrow — hardware failure, ransomware, a key employee leaving — do you have a plan? We document your environment and build recovery procedures so you're not starting from scratch.
Microsoft, Dell, your ISP — they all have things they call "out of scope." We've heard it a hundred times. When a vendor won't help you and you're stuck, give us a call. We dig in where others stop and find a way forward.
A lot of problems get solved in 15 minutes over a remote session. We're not going to roll a technician and charge you a trip fee for something we can fix in your lunch break. But when you need someone there in person, we'll be there.
Describe what's going on. Our ticket system isn’t a maze, open the ticket and we work it to completion, no offshore call center. You talk to someone who knows what they're doing.
If we can fix it remotely, we do — fast and cost-effective for you. If it needs eyes on the hardware or the network, we schedule a visit.
We tell you what we found, what we fixed, and if there's anything else you should know about. No upsell, no mystery invoice.
No cost. No obligation. No sales pitch. Just an honest look at your current setup and straight talk about what we find.
Serving businesses within 25 miles of Knoxville, TN.
📞 (865)-443-9034 · 6914 Clinton Hwy, Knoxville TN 37921
We'll be in touch within one business day.