Advanced Computers of Knox · Knoxville, TN
Most regional IT firms need a minimum contract — 25, 50, 100 seats — before they'll take you on. If you run a small team, you're below their threshold.
Wi-Fi drops, a machine won't boot, a vendor says the problem is "out of scope." You end up Googling it yourself or waiting days for a callback that never comes.
That's $19,200 a year — before anyone's touched your network. For a business your size, that's not IT support. That's overhead.
No pitch. Just what we think is true — whether you work with us or not.
Diagnostic fee is $74.95. On-site visits start at $125. We quote before we work. No mystery invoices.
If you have a problem every few months, you should pay for that — not a monthly fee whether you need us or not.
A lot of issues get resolved in 15 minutes over a remote session. We'll always tell you if a visit is actually necessary.
Microsoft, Dell, your ISP — they say it all the time. We dig in where they stop. If there's a path forward, we'll find it.
Tell us what's going on. We'll respond within one business day — straight talk about whether we can help and what it would take.
No obligation. No sales pitch. Just an honest answer from a local team that works with businesses your size every day.
We'll be in touch within one business day.